COMEXIM

Trade Nexus Global Synergy Trade Desk AI Trade Connect+

Terms of Use

Comexim Synergy LLP Last updated: 6 September 2026

These Terms of Use (“Terms“) govern your access to and use of the website https://comexim.in/ (the “Website“) and the services described on it, provided by Comexim Synergy LLP (“Comexim“, “we“, “us“, “our“). By using the Website or engaging our services, you agree to these Terms. If you do not agree, please do not use the Website.

1. About us

Comexim Synergy LLP is an MSME-registered merchant exporter and global trade facilitator based in Hyderabad, India.

  • Entity: Comexim Synergy LLP — LLPIN ACN-6381
  • Registered office: H. No. 8-3-228/151/H2, Rahmath Nagar, Yousufguda, Khairatabad, Hyderabad, Telangana 500045, India
  • Contact: info@comexim.in

2. Nature of our services

Comexim provides end-to-end export and global-sourcing services, which may include: supplier sourcing and verification, export compliance and certification support, export documentation, logistics and freight coordination, buyer–supplier matchmaking, and market-entry strategy advisory.

Depending on the engagement, Comexim may act either as a principal (a merchant exporter that buys from manufacturers and sells to buyers) or as a facilitator/intermediary connecting and supporting parties. The specific role, scope, deliverables, fees and obligations for any engagement are governed by a separate written agreement, proposal, proforma invoice, or purchase/sale contract between the parties. The Website itself is informational and does not, by itself, create a binding trade contract.

No online payments. The Website does not process or collect online payments. Where an engagement requires payment, payment instructions (such as bank transfer or UPI details) are communicated to you directly, and payment terms are governed by the applicable invoice, proforma invoice, or written agreement.

3. No guarantees; informational nature

Information on the Website and in our communications is provided in good faith for general guidance.

  • We do not guarantee any specific trade outcome, buyer, supplier, price, margin, delivery time, or business result.
  • References to government schemes or incentives (e.g. RoDTEP, duty drawback) are general and depend on government policy and eligibility; we do not guarantee any benefit.
  • Estimates, indicative pricing and timelines are not binding unless confirmed in a written agreement.
  • Market, product and country information may change; verify independently before relying on it.

4. AI chat assistant

The Website may provide an AI-powered chat assistant.

  • You are interacting with an AI system. Its responses are automated and provided for general information only.
  • AI responses may be inaccurate or incomplete and are not professional, legal, financial, or trade-compliance advice, nor a binding offer or commitment by Comexim.
  • Do not submit confidential or sensitive information into the chat. Information you enter may be processed by a third-party AI provider as described in our Privacy Policy.
  • You should independently verify any information and seek professional advice before acting. We accept no liability for reliance on AI-generated responses.

5. Your responsibilities

You agree to: – provide accurate, current and complete information in enquiries, applications and engagements; – use the Website and our services lawfully and not for any fraudulent, infringing, or prohibited purpose; – be responsible for your own regulatory, licensing, import, customs, tax and duty obligations in your jurisdiction; and – not copy, scrape, disrupt, or attempt unauthorised access to the Website.

6. Export controls, sanctions and trade compliance

International trade is subject to laws in multiple jurisdictions. You acknowledge and agree that:

  • Exports from India are subject to the Foreign Trade Policy and DGFT regulations, including SCOMET controls where applicable.
  • The buyer/importer is responsible for compliance with import laws, licensing, standards, customs clearance, duties and taxes in the destination country.
  • Where applicable, Incoterms® agreed in the relevant contract govern the allocation of costs, risks and responsibilities for a shipment.
  • Neither party will engage in any transaction that violates applicable sanctions, export-control or anti-money-laundering (AML) laws, and we may conduct reasonable KYC/due-diligence checks. We do not deal with sanctioned/embargoed parties or destinations.

7. Anti-bribery and anti-corruption

Comexim conducts its business with integrity and expects the same from those it deals with. We do not offer, give, solicit, or accept bribes, kickbacks, facilitation payments, or other improper payments or advantages to or from any person, including government officials, in connection with our services or any transaction we facilitate. This commitment is consistent with the Prevention of Corruption Act, 1988 (India) and, given our cross-border engagements, with internationally applicable anti-corruption laws such as the UK Bribery Act 2010 and the U.S. Foreign Corrupt Practices Act (FCPA). You agree not to engage in, and not to ask Comexim to facilitate, any such conduct in connection with your dealings with us or any transaction we support.

8. Our credentials

Comexim represents that it holds business registrations and memberships as stated on the Website (which may include IEC, MSME Udyam, GST, APEDA RCMC, DPIIT, FSSAI and FIEO membership) as currently held and subject to change. Partner-network certifications (e.g. GMP, ISO, Halal, organic) belong to the respective manufacturers/partners and are not representations by Comexim.

9. Intellectual property

All content on the Website — including text, graphics, the Comexim Synergy LLP name and logo, the tagline “Trade Beyond Boundaries”, and design — is owned by or licensed to Comexim and protected by applicable IP laws. You may view and use the Website for legitimate, non-commercial informational purposes only. You may not reproduce, distribute, or create derivative works without our prior written consent.

10. Third-party links and services

The Website may link to or integrate third-party sites and services (e.g. social media, WhatsApp, logistics or AI providers). We are not responsible for the content, products, or practices of third parties, and your use of them is at your own risk and subject to their terms.

11. Confidentiality

Where parties exchange non-public business information for an engagement, each party agrees to keep such information confidential and use it only for the purpose of that engagement, except where disclosure is required by law. Specific confidentiality terms may be set out in a separate agreement.

12. Disclaimers

The Website and its content are provided “as is” and “as available” without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, or non-infringement, to the maximum extent permitted by law.

13. Limitation of liability

To the maximum extent permitted by applicable law: – Comexim shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profit, revenue, data, or business, arising from your use of the Website or reliance on its content (including AI-generated responses). – Comexim’s total aggregate liability arising out of the Website shall not exceed INR 10,000 (or the amount you paid us, if any, for the relevant matter). – Liability under any specific trade engagement is governed by the separate agreement for that engagement. – Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

14. Indemnification

You agree to indemnify and hold harmless Comexim and its officers and partners from claims, losses, and expenses arising out of your breach of these Terms, your misuse of the Website, or your violation of applicable law or third-party rights.

15. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we handle personal data. Please review it.

16. Changes to the Terms and the Website

We may update these Terms or modify, suspend, or discontinue any part of the Website at any time. The “Last updated” date reflects the current version. Continued use after changes constitutes acceptance.

17. Suspension and termination

We may restrict, suspend, or terminate your access to the Website if you breach these Terms or use it unlawfully.

18. Force majeure

We are not liable for any failure or delay caused by events beyond our reasonable control, including acts of God, war, civil unrest, government action, port or carrier disruption, strikes, pandemics, or failures of utilities or third-party services.

19. Governing law, dispute resolution and jurisdiction

These Terms are governed by the laws of India.

Step 1 — Amicable resolution. The parties will first attempt to resolve any dispute amicably through good-faith discussion.

Step 2 — Arbitration. If the dispute is not resolved within 30 days of written notice, either party may refer it to arbitration seated at Hyderabad, Telangana, India, under the Arbitration and Conciliation Act, 1996, before a sole arbitrator, conducted in English. The award shall be final and binding on the parties.

Step 3 — Courts. The courts at Hyderabad, Telangana, India shall have exclusive jurisdiction in respect of: (a) any matter not referred to arbitration; (b) any application in aid of, or supervisory to, the arbitration, including interim relief under Section 9 of the Arbitration and Conciliation Act, 1996; and (c) the enforcement of any arbitral award.

20. General

  • Severability — if any provision is held invalid, the remaining provisions continue in effect.
  • Entire agreement — together with the Privacy Policy and any signed engagement agreement, these Terms are the entire agreement regarding the Website.
  • No waiver — failure to enforce a provision is not a waiver.
  • Assignment — you may not assign these Terms without our consent; we may assign them in connection with a business transfer.

21. Contact

Comexim Synergy LLP Email: info@comexim.in Website: https://comexim.in/ Registered office: H. No. 8-3-228/151/H2, Rahmath Nagar, Yousufguda, Khairatabad, Hyderabad, Telangana 500045, India.